Business Water & Sewer

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Apply in-person at Cayce City Hall. Please bring the following to 1800 12th St. Cayce, SC 29033. In order to set up service, the following items will need to be presented at time of arrival: Valid Driver's License & Social Security Card or Federal Tax ID.

Email the following to [email protected]

• Copy of Lease Agreement or Settlement Statement in name of business
• Copy of applicant’s Driver’s License or State Issue ID (Copy of tax ID number)
• Setup Contract
• Application for Wastewater Discharge (all five pages must be filled out and signed)
• Annexation Agreement (Outside City Customers Only, owner must sign)
• $50 Setup Fee for Inside City Customers (accepted in-person or by mail)
• $75 Setup fee for Outside City Customers (accepted in-person or by mail)

Setup Fees MUST be paid and customer must receive acknowledgement from a City of Cayce representative prior to activating service.

Setup Fee:

• Inside City Limits: $50
• Outside City Limits: $75

The following fees are effective as of July 1, 2024. Please contact the City Engineer for meter fees and to confirm capacity/tap fees and for new subdivisions.

For commercial and industrial taps contact Al Williams 803-796-9020 ext. 3067. For any availability questions contact Sandra Philips at 803-550-9542.

The City of Cayce bills all metered water customers every 2 months (bimonthly). Sewer charges on these bills are based on water consumption. See Chapter 40 of The City of Cayce's Code of Municipal Ordinances. Some non-metered, outside city sewer accounts are billed monthly or bi-monthly and are on a flat rate. See the rate table for Inside-City and Outside City Water and Sewer. Bills are considered past due 20 days after the billing date. Bills that are unpaid after 20 days will have a 10% penalty added and a disconnect notice will be sent. Bills not paid by the close of business on the 30th day are subject to disconnection. (Note: There will also be a fire charge on all commercial accounts.)

If an account is disconnected, the bill must be paid in full plus a non-payment fee of $40 for in-city customers ($65 after business hours) and $50 for out-of-city customers ($75 after business hours). Payments can be made at Cayce City Hall or after business hours (until 10 pm ) at https://cityofcayce.billtrax.com. There will be an additional $75 trip charge for repeat, unnecessary visits to include, but not limited to, unauthorized reconnections. Call (803) 796-9020 ext. 1 for reconnection during business hours or (803) 796-9020 ext. 8 for reconnection after hours (before 10 pm).

Returned checks subject the account holder to immediate disconnection. To restore service, the full amount of the check plus a $30.00 return check charge and the non-payment fee must be paid.

The City of Cayce now offers payment over the phone. Call 803-796-9020, option 2. You must have your account number to use this feature.

July 1, 2025 Cost of Service Update

Monthly Rate – Former Midlands Utilities Customers [Sewer]: $72.63 per unit

New Construction – Outside City [Sewer]: $72.63 per unit

Bi-Monthly Rate – Outide City Conversion Flat Rate [Sewer]: $110.68 per unit

Fire Hydrant Fees (Outside City Limits)

The Stanley Goodwin Water Treatment Facility was constructed in 1990 with the capability of producing six million gallons of potable water daily. An upgrade to the facility was needed in 2000 and production capacity was increased to 9.6 million gallons per day.

Along with an increased water production capability, a new raw water pump station was constructed on the Congaree River. The city water service area is concentrated within the immediate City of Cayce. Water is also provided to nearby areas such as Columbia International Airport, Lexington Industrial Park, Saxe Gotha Industrial Park, and other portions of Lexington County.

Water TowerCurrently, the water treatment facility is a twenty-four hour continuous operation, with a dedicated staff of ten state certified operators. We take pride in providing clean, safe, potable drinking water for our fellow citizens. We encourage you to come by for a visit and see the facility.

Contact Vince Osborne, Assistant Superintendent Water Treatment Plant, at 803-739-5380 to set up a date and time.

The new City of Cayce Regional Wastewater Treatment Plant began operation in October 2012 to replace the existing plant built in the early 1970’s. The facility has a 25-million gallon per day capacity and can treat from up to 80,000 homes and businesses and one-half million people. The Treatment Plant serves the City of Cayce and portions of Lexington County.

The facility uses an advanced biological treatment process and is capable of removing pollutants such as nitrogen and phosphorous from treated wastewater, making it one of the most advanced treatment facilities in the Midlands. The advanced membrane digestion system at the facility is the largest of its kind in the world. Membrane digestion represents an innovative and sustainable approach to solids handling by reducing the use of polymers; producing reuse-quality water and lowering the amount of nutrients released into our waterways. A state-of-the-art automatic control system helps plant staff monitor the treatment process and the equipment and quickly notifies staff when problems arise.

The facility will not only provide long-term economic benefits to Lexington County by ensuring the continued availability of wastewater treatment capacity, but also protect the waters of the region from the by-products of this growth.

We encourage you to come by for a visit and see the facility. Contact Legrand June, Assistant Superintendent Wastewater Treatment Plant, at 803-739-5382 to set up a date and time.

The City of Cayce restaurant grease and septage treatment facility is open for business. This 600,000 gallon state-of-the-art facility is providing South Carolina with a growing need to provide proper disposal and treatment of these wastes. We maintain a separate 300,000 gallon storage tank for Grease and Septage respectively, and are permitted for 100,000 gallons per day.

In the past, South Carolina had limited disposal and treatment options for grease and septage treatment. It is very costly to properly dispose these wastes, due to transportation and treatment.

This grease and septage facility provides a local, more affordable solution of treating these wastes. The facility is conveniently located behind the new City of Cayce Regional Wastewater Treatment Plant at 539 Old State Road, Cayce, SC 29033.

Days of Operation: Monday - Friday, 7:00am - 4:30pm

Please contact Jamie Wishert ([email protected]) at cell (803) 521-6930 or office (803) 739-5366.