City of Cayce, South Carolina
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Water & Sewer

To Report Water & Sewer Emergencies (Water Breaks & Sewer Backups) Between 8:30AM-5PM Contact (803) 550-9542 or (803) 796-9020, Option 3.

To Report Water & Sewer Emergencies After Hours or when City Hall is Closed (Weekends, Holidays and after 5pm), Contact Public Safety at (803) 794-0456 or (803) 796-9020 Option 8.

Before you Dig Contact Palmetto Utility Protection Service (PUPS) at 811 or (800) 922-0983 or visit http://www.sc1pups.org

Billing/Account Setup Questions Contact (803) 796-9020 Option 1

(Common causes of high water bills.)


Setup New
Service
New Service
w/o Tap
Billing Info Rates

 

SETUP NEW SERVICE

RESIDENTIAL SERVICE
ALL APPLICANTS MUST APPLY IN-PERSON AT CAYCE CITY HALL
IN ORDER TO SET UP SERVICE, THE FOLLOWING ITEMS WILL NEED TO BE PRESENTED AT TIME OF ARRIVAL
OWNER RENTER
VALID DRIVER’S LICENSE
SOCIAL SECURITY CARD
COPY OF SETTLEMENT STATEMENT [IN NAME OF APPLICANT] COPY OF LEASE AGREEMENT [IN NAME OF APPLICANT]
SETUP FEE
INSIDE CITY LIMITS $50.00

OUTSIDE CITY LIMITS $75.00

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SETUP NEW SERVICE WITHOUT Existing Tap

RESIDENTIAL WATER TAP FEES

TYPE DESCRIPTION WATER TAP FEES
INSIDE CITY LIMITS
¾” and 1” Meter Capacity Cost (per REU) $465.00
Tapping Cost $565.00
Total Cost (Based on 1 REU) $1,030.00
OUTSIDE CITY LIMITS
¾” and 1” Meter Capacity Cost (per REU) $930.00
Tapping Cost $665.00
Total Cost (Based on 1 REU) $1,595.00

RESIDENTIAL SEWER TAP FEES

TYPE DESCRIPTION SEWER TAP FEES
INSIDE CITY LIMITS
4” Sewer Tap Capacity Cost (per REU) $785.00
Tapping Cost $810.00
Total Cost (Based on 1 REU) $1,595.00
OUTSIDE CITY LIMITS
4” Sewer Tap Capacity Cost (per REU) $1,570.00
Tapping Cost $830.00
Total Cost (Based on 1 REU) $2,400.00


-FEES EFFECTIVE AS OF JULY 1, 1997
-PLEASE ADD $100.00 FOR AMR METER

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BILLING INFORMATION

The City of Cayce bills all metered water &/or sewer customers every 2 months (bimonthly). Sewer charges on these bills are based on water consumption. See Chapter 40 of The City of Cayce’s Code of Municipal Ordinances. Some non-metered, outside city sewer accounts are billed monthly and are on a flat rate. See the rate table below for Inside-City and Outside City Water and Sewer. Bills are considered past due 20 days after the billing date. Bills that are unpaid after 20 days will have a 10% penalty added and a disconnect notice will be sent. Bills not paid by the close of business on the 30th day are subject to disconnection.

If an account is disconnected, the bill must be paid in full plus a reconnection fee of $40 for in-city customers ($45 after business hours) and $50 for out-of-city customers ($60 after business hours). Reconnection payments can be made at Cayce City Hall during business hours or at the Cayce Public Safety Complex after business hours (until 10pm).

Returned checks subject the account holder to immediate disconnection. To restore service, the full amount of the check plus a $30.00 return check charge and the reconnection fee must be paid. (Note: There will be a $9.00 Sanitation Fee on all Residential Inside City bills for trash collection. There will also be an $8.00 fire charge on all residential Outside City bills.)

For Inside City Accounts, The City of Cayce also charges for sewer when sewer service is available adjacent to any property in use, or otherwise occupied, even if a property is not discharging wastewater to the city sewer. The fee is calculated on the Inside City standard sewer rate and based on water consumption. See the Sewer Use Ordinance.

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RESIDENTIAL RATES

EFFECTIVE JULY 1, 2013

 INSIDE CITY LIMITS
WATER SEWER TOTAL
Base Rate ¾” Meter $10.48 Base Rate ¾” Meter $11.36 $21.84
Volume Charge [Per 1,000 Gallons] $3.30 Volume Charge [Per 1,000 Gallons] $2.21 $5.51
 OUTSIDE CITY LIMITS
WATER SEWER TOTAL
Base Rate ¾” Meter $20.96 Base Rate ¾” Meter $22.72 $43.68
Volume Charge [Per 1,000 Gallons] $6.60 Volume Charge [Per 1,000 Gallons] $4.42 $11.02

Monthly Rate – Former Midlands Utilities Customers [Sewer] $49.62

FIRE HYDRANT FEE (OUTSIDE CITY LIMITS)
Residential $8.00

Click here for Utility rates effective July 1, 2013.

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Contact Us

For more information, please contact

Billing Customer Service
803-796-9020 Option 1
info@cityofcayce-sc.gov

OR

Kay Hutchinson (Customer Accounts Manager)
City of Cayce 803-550-9529
khutchinson@cityofcayce-sc.gov

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